IBM Daksh, also known as IBM Global Process Services, is a business process outsourcing (BPO) firm that was formerly known as Daksh eServices.
IBM integrated Daksh into its BPO services in 2010 and merged all the Indian company's back-office outsourcing functions into a single entity renamed IBM Global Process Services. The new entity offers its services in process-driven functions such as customer relationship management (CRM), administration, human resources, finance, supply chain management