Mahindra Retail Limited is Hiring for Customer Relationship Officer. Please find the complete Job description below.
Achieve category targets.
Use knowledge of promotion schemes, discount offers, special initiatives to generate sales.
Identify the slow-moving and fast-moving items in the allotted category.
Relate the product benefits to the need of the customers.
Give suggestions and guidance on product selection to customers.
Honour commitments made to the customers (product availability, exchanges, discounts, visiting customer premises for Delivery/installation etc) by abiding by the set processes and timelines.
Handle or escalate issues pertaining to the customer with a sense of urgency keeping in mind the set processes.
üauge inputs from customers on what other products would they like to have and give recommendations.
Coordinate with housekeeping to keep the store neat and clean.
Display themes and arrangement of products/ as directed by higher-ups.
Recover and replenish merchandise on shelves.
Secure merchandise within the store and be on the lookout for shrinkages.
Attach price and security tags in all items keeping in mind the ongoing promotional offers.
Do a weekly global count of stocks.
Take-home salary will range from 13000/- to 15000/- depending on the experience and min wages of the state.
Other Benefits like PF/ESIC and Medical Insurance of Family will also be provided.
Incentives will also be a part of your total package.
Work Experience (In Year)
0 - 1