Norquest Brands Private Limited. We're a modest little company in India that makes and ships bags to customers all over the world.
Our statement of Ethics: We are very clear on a few things.
We exist only because of our customers. Our job is to give them the service and value they desire in the most efficient and courteous manner possible.
Our customer is the sole determinant of the value she/he seeks. It is our job to understand and fulfill their desires. If it is beyond our ability to do so, we must say so immediately so that they may seek other suppliers.
We recognize that our customers have the right to expect the highest standards of good manners, courtesy, transparency and service from us. We recognize that it is only through these that we will keep their custom.
Our goal is to make them trust us, like us and know that we will do our best for them, every time.