Emrold Management Services Pvt Ltd
Emrold Management Services Pvt Ltd
26 समर्थक
26 समर्थक

Customer Support

नौकरी का विवरण

1.Meet commercial establishments that are located within the area allocated to him/her and adhere to the following steps:
a.Present the business offering and explain benefits of the brand to the prospective clients.
b.Provide a demo and explain the advantages and features of the services.
c.Collect qualitative business information of the business enterprises he/she visits and also explain how the same would be represented to the users of Justdial.
d.Explain the contract, its feature, tenure and all terms and conditions to customer in detail.
e.Answer the queries raised by the customers.
f.Persuade the business owners/managers to register with Justdial as paid customers, which would enhance their business.
g.Upload geo-coded photos to update the profiles on the Justdial database.
2.Send Key Parameter Monitor (KPM) report to the reporting managers on a daily basis.
3.Submit the contracts to the office with proper documentation.
4.Ensure that the contract cheque is cleared and the account of the client is activated within Justdial.
5.Adhere to the compliance and policies set by the department.
Skills and Work Experience Required:

1.Language Proficiency - Fluent in English, Hindi or any other regional language
2.Communication Skill - Good communication skill to explain the services of Justdial and also able to comprehend queries and doubts of clients; helping them to handle the clients
3.Other requirements –

Ability to work under pressure

Ability to comprehend and follow instructions and directions

नौकरी के प्रकार




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Delhi NCR

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