Experience of retail business such as CCD, Starbucks would be preferred
Act as a liaison between the stakeholders by planning, conducting, and directing the analysis of complex business problems solved through strategic eCommerce-based solutions (e.g., Intranet and Internet).
Lead requirements elicitation sessions to understand business problems and how proposed system enhancements address them while assessing impact to existing functionality and business processes
Be part of a scrum team and participate in daily standups, lead grooming sessions, author user stories, attend size/commit sessions, provide feedback in retrospectives
Be responsible for producing business requirement artifacts – including Use Cases, Business and Message Rules, User Stories, Supplemental (Non-Functional) Specifications, and collaborate with User Experience Group for User Interface Design Specifications – for the large and complex projects.
Be engaged throughout the whole project life-cycle, from Inception through post-Install Transition.
Work directly with all levels through to senior management across the organization and be considered as a high-level expert.
Candidates should be self-starters, able to multi-task, work well under tight deadlines, and be comfortable working with technical and business teams
A bachelor’s degree in business or related field or an MBA.
A minimum of 5 years of experience in business analysis or a related field.
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Advanced technical skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and developing top performing teams.
A history of leading and supporting successful projects