TriVium Systems, Inc. is a leading developer of call recording, monitoring and reporting applications. Founded in 1995, we offer solutions for all sizes of businesses – from small and medium – to large-sized enterprises with multiple locations.
Our software has been helping companies in a variety of industries, including call centres, collection agencies and law firms, financial institutions, insurance agencies, healthcare clinics/medical providers, educational institutions, government, assisted living/retirement facilities, hospitality, and real estate. Our customers use the software to reduce overhead costs and enhance their customer service efforts by recording phone calls that can be easily retrieved, played back and shared throughout the organization.
Compatible with virtually all leading telephone communications systems, TriVium’s solutions can be used with IP, digital and hybrid phone systems and deployed in single or large multi-location environments. TriVium SonicView™ Call Recording and CallAnalyst™, Call Monitoring and Reporting applications help organizations enhance customer satisfaction, facilitate dispute resolution, improve regulatory compliance and impact their bottom lines with quick and tangible ROIs.